Korok Sengupta

(কোরক সেনগুপ্ত)

User Experience Architect shaping AI-powered products for mobility, with 10+ years in UX, service design, and hands-free interaction research

At Robert Bosch, I lead design and research for conversational AI systems that help technicians learn and execute complex workflows, and I build LLM-based analytics pipelines that turn sparse user behavior logs into concrete product decisions. I care about systems that are reliable and intuitive under real operating conditions, not just in a demo

This applied focus grew out of a research background at the University of Koblenz-Landau and later the University of Stuttgart, centered on hands-free interaction — using eye tracking, voice, and other assistive modalities to make text entry and computer access easier for people who can't rely on a mouse and keyboard. That period also included work on AI-augmented learning tools in higher education, where I first applied research methods to real product and curriculum questions rather than lab studies alone.


Oh! BTW - if you want to have a look at my CV - more love to you :)

Professional Experience

    • Robert Bosch GmbH, Mobility Aftermarket
    • 01.2024-present
    • User Experience Architect
    • Designing user-centered experiences for mobility aftermarket products and services.
    • Combining UX, service design, and AI-driven methods in complex ecosystems.
    • University of Stuttgart
    • 10.2020-12.2023
    • Scientific Researcher
    • Investigating hands-free (voice, eye tracking, brain signals) interactions for the Web.
    • University of Koblenz Landau
    • 04.2016-09.2020
    • Scientific Researcher
    • Investigating hands-free (voice, eye tracking, brain signals) interactions for the Web.
    • Careons Global Health Care
    • 11.2015-03.2016
    • User Experience Designer
    • Responsible for the UI/UX development of Android applications.
    • Branding of the company.
    • Jawaharlal Nehru University
    • 04.2015-10.2015
    • Project Researcher
    • Investigated author-citation framework.
    • University of Luxembourg
    • 08.2013-09.2014
    • Research Assistant
    • Investigated driver distraction when using mobile services.
    • Investigated driver cognitive load with BCI devices while driving.
    • Development Consultants Pvt. Ltd
    • 11.2010-09.2012
    • Design Engineer
    • Review engineering of control and instrumentation instruments.
    • Formulated control-room design specifications.
    • Endress Hauser India Pvt. Ltd.
    • 08.2010-10.2010
    • Internal Sales
    • Offered technical assistance to external sales.

Publications

Google Scholar

2020

  • Sengupta, K., Bhattarai, S., Sarcar, S., MacKenzie, I. S., & Staab, S. (2020). Leveraging Error Correction in Voice-based Text Entry by Talk-and-Gaze. Proceedings of the 2020 CHI Conference on Human Factors in Computing Systems. [BibTeX]

  • Sengupta, K., Sarcar, S., Pradhan, A., McNaney, R., Sayago, S., Chattopadhya, D., & Joshi, A. (2020). Challenges and Opportunities of Leveraging Intelligent Conversational Assistant to Improve the Well-being of Older Adults. CHI EA '20: Extended Abstracts of the 2020 CHI Conference on Human Factors in Computing Systems. [BibTeX | Webpage]

  • Kumar, C., Menges, R., Sengupta, K., & Staab, S. 2020. Eye tracking for Interaction: Evaluation Methods. In: I. Kompatsiaris, C. Kumar and S. Nikolopoulos, eds., Signal Processing to Drive Human-Computer Interaction: EEG and eye-controlled interfaces. The Institution of Engineering and Technology. [BibTeX]

2019

  • Sengupta, K., Menges, R., Kumar, C., & Staab, S. (2019). Impact of Variable Positioning of Text Prediction in Gaze-based Text Entry. Proceedings of the 11th ACM Symposium on Eye Tracking Research & Applications, 74:1–74:9. [DOI:10.1145/3317956.3318152 | URL | BibTeX]

2018

  • Sengupta, K., Ke, M., Menges, R., Kumar, C., & Staab, S. (2018). Hands-free web browsing: enriching the user experience with gaze and voice modality. In B. Sharif & K. Krejtz (Eds.), ETRA (pp. 88:1–88:3). ACM. [ URL | BibTeX]

2017

  • Menges, R., Kumar, C., Müller, D., & Sengupta, K. (2017). GazeTheWeb: A Gaze-Controlled Web Browser. Proceedings of the 14th Web for All Conference. [BibTeX ]

  • Sengupta, K., Kumar, C., & Staab, S. (2017). Usability Heuristics for Eye-controlled User Interfaces. [URL | BibTeX ]

  • Sengupta, K., Sun, J., Menges, R., Kumar, C., & Staab, S. (2017). Analyzing the Impact of Cognitive Load in Evaluating Gaze-based Typing. 30th IEEE International Symposium on Computer-Based Medical Systems, Special Track on Multimodal Interfaces for Natural Human Computer Interaction: Theory and Applications. [ BibTeX ]

  • Sengupta, K., Menges, R., Kumar, C., & Staab, S. (2017). GazeTheKey: Interactive Keys to Integrate Word Predictions for Gaze-based Text Entry. IUI Companion (pp. 121–124). ACM. [ URL | BibTeX]
  • Louveton, N., Sengupta, K., McCall, R., Frank, F., & Engel, T. (2017). Testing a Commercial BCI Device for In-Vehicle Interfaces Evaluation: A Simulator and Real-World Driving Study. IJMCMC 8.2 (2017): 1-13. [ URL | BibTeX]

2016

  • Menges, R., Kumar, C., Sengupta, K., & Staab, S. (2016). eyeGUI: A Novel Framework for Eye-Controlled User Interfaces. [ BibTeX]

Skill Set

    • Software
    • Adobe CC
    • Figma
    • InVision
    • Latex
    • Interaction
    • User Research
    • Wireframing
    • User Testing
    • User Workflow
    • Persona Development
    • Visual
    • Illustration
    • Drawing
    • Sketching
    • Workflow
    • Coding
    • Python
    • HTML
    • C

Academic qualification

    • University of Stuttgart
    • 2020-present
    • Scientific Researcher (Doctoral)
    • Investigating Hands-free (voice, eye tracking, brain signals) interactions for the web
    • University of Luxembourg
    • 2012-2014
    • Masters Programme
    • Masters in Information and Computer Science
    • 14.5/20
    • West Bengal University of Technology (WBUT)
    • 2006-2010
    • Bachelor of Technology (Engineering)
    • Instrumentation and Control Engineering
    • 8.85/10